Privacy Policy

The data controller responsible for the processing of personal data is:

• Company Name: ITALMINERAL S.R.L.
• Registered Address: Via Carlo Robboni 2, 21100, Varese, Italy
• VAT Number: 04143080127
• Email: info@italmineral.com
• Phone: +39 331 1510 564

For any questions regarding privacy, personal data or this policy, users may contact us through the contact information provided on this website

Depending on how users interact with our website and services, we may collect and process the following categories of personal data:

• Personal identification information, including name and surname
• Billing and shipping addresses
• Email address and telephone number
• Order history and transaction information
• Communication records and customer support inquiries
• Collection appraisal and acquisition requests
• IP address, browser information and device data
• Website usage data and analytics information
• Any information voluntarily provided through contact forms, emails or other communications

Personal data may be processed for the following purposes:

• Managing and fulfilling orders
• Processing payments and transactions
• Arranging shipping and delivery services
• Providing customer support
• Responding to inquiries and collection acquisition requests
• Improving website functionality and user experience
• Preventing fraud, abuse and unauthorized activities
• Complying with legal, tax and regulatory obligations
• Managing business records and accounting requirements
• Sending service-related communications
• Sending marketing communications where consent has been provided

Personal data is processed pursuant to Article 6 of the GDPR on one or more of the following legal grounds:

• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate interests pursued by ITALMINERAL S.R.L.
• Consent provided by the user where required by law
• Protection of the rights, property or security of the company, its customers or third parties

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax and regulatory requirements.

Retention periods may vary depending on the nature of the data and applicable legal obligations.

When personal data is no longer required, it will be securely deleted, anonymized or otherwise disposed of in accordance with applicable regulations.

ITALMINERAL S.R.L. does not sell personal data to third parties.

Personal data may be shared with trusted service providers only where necessary for the operation of our business, including:

• Website hosting and e-commerce platform providers
• Payment processors and financial institutions
• Shipping carriers and logistics providers
• Accounting and administrative service providers
• Information technology and security providers
• Legal, regulatory or governmental authorities when required by law

All third parties are expected to process personal data in compliance with applicable privacy regulations and only for authorized purposes.

Our website may utilize services provided by third parties including Shopify, payment gateways, shipping providers, analytics services and communication platforms.

These providers may process certain personal data as necessary to deliver their services. Users are encouraged to review the privacy policies of such providers for additional information regarding their data processing practices.

This website may use cookies and similar technologies to improve functionality, enhance user experience and analyze website performance.

Cookies may be used to:

• Maintain website functionality
• Remember user preferences
• Manage shopping cart features
• Analyze website traffic and performance
• Improve navigation and user experience

Users may manage or disable cookies through their browser settings, although certain website functions may be affected.

As an international business serving customers worldwide, personal data may be transferred to and processed in countries outside the European Economic Area (EEA).

Whenever such transfers occur, ITALMINERAL S.R.L. takes reasonable measures to ensure that appropriate safeguards are implemented in accordance with GDPR requirements, including the use of Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms where applicable.

In accordance with Articles 15–22 of the GDPR, users may have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Request restriction of processing
• Object to processing
• Request data portability
• Withdraw consent where consent forms the legal basis for processing
• Lodge a complaint with the competent supervisory authority

Requests regarding personal data rights may be submitted using the contact information provided on this website.

ITALMINERAL S.R.L. implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss or misuse.

While no online system can guarantee absolute security, we continuously strive to maintain appropriate safeguards consistent with industry standards and legal requirements.

This website and its services are not intended for children who are not legally able to provide consent under applicable laws.

We do not knowingly collect personal data from children without appropriate authorization from a parent or legal guardian.

ITALMINERAL S.R.L. reserves the right to modify or update this Privacy Policy at any time.

Any revisions will become effective upon publication on this website. Continued use of the website following publication of changes constitutes acceptance of the updated Privacy Policy.